Researchers at the University of Melbourne have partnered with Amazon Web Services and Twilio to run a project using a private WhatsApp channel to capture healthcare workers’ experiences of the coronavirus pandemic and improve future preparedness. The researchers, from the Nossal Institute for Global Health and the School of Computing and Information Systems at the University of Melbourne, have set up a WhatsApp channel that enables the compilation of voice memos from healthcare workers on the frontlines.

Source: www.pulseitmagazine.com.au