The COVID-19 pandemic has resulted in massive disruptions within health care, both

directly as a result of the infectious disease outbreak, and indirectly because of

public health measures to mitigate against transmission. This disruption has caused

rapid dynamic fluctuations in demand, capacity, and even contextual aspects of health

care. Therefore, the traditional face-to-face patient–physician care model has had

to be re-examined in many countries, with digital technology and new models of care

being rapidly deployed to meet the various challenges of the pandemic.

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