The Covid-19 pandemic has tested society as a whole and made an undeniable impact on healthcare across all care settings, while at the same time illuminating ways the industry must improve moving forward. The strain the virus has placed on care delivery serves as an opportunity for both reflection and growth, as we look to advance our public health infrastructure.

Lessons Learned from Covid-19

Regarding advance care planning, Covid-19 provided everyone with a rare example of why it is so vital to communicate end-of-life wishes in a clear and easily accessible way. It also exposed the greater need for providers to proactively engage in these discussions with patients and their loved ones as a critical component to achieving patient-centric value-based care.
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The pandemic has also highlighted the importance and the shortage of palliative care providers in the U.S. With the sudden surge of patients overwhelming EDs, some hospitals have responded by embedding palliative care physicians in the ED, leveraging their expertise in conducting goals-of-care conversations to provide their patients with increased access to goal-concordant care. Some have leveraged additional palliative care support through telehealth, as their onsite clinicians found themselves unable to keep up with demand. Palliative care will continue to be in high demand during the pandemic and beyond, and there will need to be a strong effort to drive more providers into the field.

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